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In addition to this, every DP is required to take daily back up, at the end of each day of operation.
26. Can I freeze my account?
Ans. NSDL system provides the facility to freeze the depository accounts for any debits or for both, debits and credits. In an account which is “freezed for debits”, no debits will be permitted from the account, till the time it is unfreezed.
27. What should I do if my DP is unable to resolve my problem?
Ans. In case of failure of a DP to resolve your grievance, you can write to the investor grievance cell of NSDL at the following address:
The Officer in Charge
Investor Grievance Cell
National Securities Depository Limited
4th Floor, Trade World
Kamala Mills Compound
Senapati Bapat Marg
Lower Parel, Mumbai - 400 013
Email : relations@nsdl.co.in
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